Installation guides and tutorials

The installation checklist below applies to both digital wayfinding products and digital signage products.

Pre-Installation Checklist:

Ensure Power Availability: Before installing, verify that power outlets are present and functional at each installation site.

Check for a 24/7 Power Supply:

Make sure the outlet has a continuous power supply.

Confirm Internet Connectivity:

It's crucial to ensure all internet connections are functional before commencing the actual installation.

Perform MVG Connection Test:

Use the MVG connection test program to test the internet connection. Note that the test program is only compatible with Windows.

Remote Verification:

After each run of the test program, MVG can verify remotely if the connection is working. The technician can also check if traffic is functional.

Connect to Correct Internet Outlet/WiFi:

Prior to running the application, connect your computer to the appropriate internet outlet/WiFi. This allows you to test the ports that the products will use later.

Manual Testing:

If you choose to test the internet manually, ensure that all ports are open. Click here to learn more.

IT Assistance:

Contact the IT department at the site to resolve any issues.

Knowledge of DNS, Gateway, and IP Settings:

In order to troubleshoot and explain any issues, you need to have knowledge of DNS, gateway, and general IP settings.

Security Settings:

To enhance security, it's essential to have knowledge of preferred security settings.